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Icom Warranty

This page summarises ICOM UK's terms and conditions of warranty. Icom products are made from the very best materials and built to the highest manufacturing standards. They are extensively tested and inspected before leaving the factory. Icom products are guaranteed for the number of years illustrated in the table below. This period is from the date of purchase and provides for manufacturing, mechanical and material defects.

This ‘Manufacturers’ Warranty does not replace or remove the seller’s obligations and duties due to the consumer as laid out under the Sale of Goods Act 1979 and The Sale and Supply of Goods Act 1994.

Type of Product Warranty Period
All PMR Transceivers & Satellite PTT Transceiver 2 Years
All Amateur/Ham Radio Transceivers 2 Years
All Marine Transceivers* 1 Year
All Airband Transceivers 1 Year
All receivers 2 Years
IC-F29SR2, IC-F29DR2 2 Years
All accesories 1 Year

* An optional extended warranty totalling 3 years is available to non-commercial users on all marine transceivers/transponders. Validity of warranty is dependent on the leisure customer completing an online extended warranty form which can be found at https://www.icomuk.co.uk/Icom-Marine-Warranty.

Exclusions :

This warranty does not apply if:
1. The equipment has been improperly installed or used in a manner contrary to the supplied operating instructions.
2. The equipment has been treated in an abnormal or abusive manner.
3. Any repair work has been carried out by any person or organisation other than an ICOM approved engineer or service centre.
4. Any part has been fitted which is not a genuine ICOM approved part.
5. The equipment has been modified in any way or the serial number has been removed or altered.
6. The equipment has been subjected to over-voltage.
7. Damage caused to the equipment by contact with or proximity to any toxic or corrosive product.
8. The equipment has been used in a manner, location or system contrary to that for which it was designed.
9. Any part or the equipment that shall have been subject to abuse, misuse, negligence, accident or natural disaster, including but not limited to lightning, storm, acts neither foreseen nor controlled and commonly defined as force majeure.

ICOM-UK 5-Year Warranty Offer (January 2020)
1. ICOM-UK Ltd warrants to the original purchaser that the supplied radio will be free from defects in material or workmanship for a period of 5 years from the date of purchase. Registration for extended 5-year warranty from date of purchase must be made from our marine warranty page.
2. This 5-Year warranty is only available on the following products:
IC-M25EURO, IC-M37E, IC-M73EURO, IC-M73PLUS, IC-M93DEURO, IC-M330GE, IC-M506GE, IC-M605EURO and MA-500TR.
The warranty applies to radio unit only and not to supplied accessories. Supplied accessories will have a one-year warranty from date of purchase.
3. This promotion applies ONLY to purchases from ICOM-UK dealers between 6th January 2020 and 31st January 2020 inclusive (subject to availability).
4. Guarantee excludes failure due to misuse, corrosion, natural disaster, alteration, repair or modification outside of ICOM.
5. It is the responsibility of the customer to return faulty items with proof of purchase to ICOM-UK Ltd or their dealer at their cost. If the requested repair is within the terms of the guarantee, your equipment will be returned to a return address within the United Kingdom, Channel Islands and Republic of Ireland.
6. If the requested repair is not within the terms of the guarantee or if you fail to provide acceptable evidence of date of purchase, you will be contacted and provided with an estimate for repair. Parts, service and transport costs will be passed to you.
7. This guarantee applies to leisure users only. This offer does not apply to commercial users.
8. Without prejudice to the rights of the buyer, no liability is accepted for any consequential loss or damage resulting from failure for any reason whatsoever.
9. Acceptance of this guarantee does not affect your statutory rights.
10. The guarantee is applicable only in the United Kingdom, Channel Islands and Republic of Ireland.

Other Information
1. Without prejudice to the rights of the buyer, no liability is accepted for any consequential loss or damage resulting from failure for any reason whatsoever.
2. Acceptance of this warranty does not affect your statutory rights.
3. This warranty is applicable to equipment in use only in the United Kingdom, Channel Islands and Northern Ireland, and supplied by ICOM UK Ltd to its authorised dealers and distributors.
4. Commercial customers returning products to Icom UK Ltd for consideration as warranty claims do so at their own cost. Icom UK Ltd will return products free of charge to an address in the United Kingdom, Channel Islands or Northern Ireland.

Note : Accessories, including those supplied with a transceiver i.e. battery, antenna etc. carry a one year warranty regardless of additional warranty periods listed above.

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