Talking Headsets, Providing Headset Solutions for Two Decades
Founded in 2000, Talking Headsets are a company that supply a comprehensive range of headset
solutions to a broad range of industries. The company work closely with major manufacturers
such as Icom ensuring that both commercial and consumer requirements are centre stage.
When a requirement isn't an easy off the shelf solution, they can typically provide a bespoke
solution to satisfy the customers' needs.
Over two decades, the company has diversified its range from its main safeguarding products aimed at the
hunting and shooting markets into broader sectors in maritime, aviation and industry.
Russ Billings MBE, General Manager of
Talking Headsets said, ‘Talking Headsets has now developed its business
into other sectors, including maritime where they work closely with Helmet manufacturers like Gecko. The
company is also heavily involved in the commercial, marine and aviation sectors with Icom. It is also continuing to develop applications where there is a need to support health and safety regulation and communications at
the same time.’
He added, ‘The company are continually diversifying and are working with larger organisations like Network
Rail and their subcontractors for safety communications on the railways. We are also working with various
agencies that work on the motorways and road network to organisations whose workers work up in pylons
or down in sewers. We have an enormous range that supports almost all applications.’
The market for
headsets for two way radio is continuously evolving with changes in legislation being the most significant driver.
Russ said, 'where there is a severe incident in a workplace/environment, health and safety legislation tends to
follow. For instance, there are many different pitches in sound that require different audio protection above the norm which means it is mandated to have hearing protection as well as have communications at the same
time.'
Talking Headsets stock a wide inventory of products that include:
- Cupped headsets that cover the entire ear
- Headsets solutions that go around the ears but don’t necessarily go over the ears.
- Headsets that go in the ears e.g. if you are working with RPE respiratory systems with your head wholly
covered they can provide communications where you actually transmit/receive audio through your ear canal. So you are not speaking out of your mouth, you are speaking via your ear.
- Bone conduction headsets which are used by the fire service which is used in many cases where they
are having to communicate via a skull microphone in the helmet.
- Covert equipment used by security teams, so covert you cannot see the communication or device
because it is hidden.
- Hearing protectors, visors, FM-Radios, level-dependent hearing protectors and a wide range of
communication headsets and accessories.
Regarding working with Icom, Russ said, 'We appreciate the working relationship we have with Icom. The
Icom brand itself is a market-leading brand. Their
two-way radio products are rugged, durable and as operationally effective as most other two-way radio manufacturing brands. Secondly, what is unique about
working with Icom UK is the good relationship we have with them. We appreciate their ability to
communicate, understand, support and, listen.'
'Like Icom UK we place an importance on listening and good customer service. We have an excellent
reputation in all our trading sectors. Whether trade customer or end-users we invariably have our customers
coming back to us for product support and information support.’
Russ said, ‘If a customer has a specific requirement and it isn’t listed on our website, nine times out of ten we
can help them. There are occasions where the demand of the customer hasn’t been developed yet or doesn’t
exist but in nearly all circumstances we will be able point them to a solution to meet their requirements.’
He added, 'If someone has a headset or PPE requirement they should
visit our
website or our
dedicated Swatcom
website where they will find an extensive range of off the shelf solutions. However,
if you cannot find what you are looking for contact our team on 01243 375708 or
info@talkingheadsets.co.uk.
28/02/2020