EARS plc Provide Cargiant with Icom UK Digital Two Way Radio Security Management System

EARS plc Provide Cargiant with Icom UK Digital Two Way Radio Security Management System

Two Way radio specialists, EARS plc have supplied Cargiant, officially the world’s largest car dealership, with a robust and cost efficient two way radio system capable of providing clear, effective and instant communication across their 23 acre, 5,000 car site in West London. EARS plc’s technical team provided a comprehensive solution for the dealership which met their specific need to provide a system which was able to deal with hundreds of staff calls over a very large site whilst allowing for greater level security for the dealership’s 600 members of staff.

To meet Cargiant’s requirement, EARS plc provided the Icom UK i-LOC Security Management System. This system uses Icom IDAS IC-F4162S digital two way handportables working with a series of radio beacons strategically installed throughout the site. The handportables identify positional information about each handportable from the information send by the beacon. This data is then relayed back to a central server and all of the information displayed on a PC interface.

The Icom IDAS IC-F4162S digital two way handportables are integral to the smooth running of the Cargiant operation. The IC-F4162S handportable allows Cargiant staff the opportunity to report to base that they are with a client just by pressing a button. When a client is interested in a specific vehicle the staff member has the ability to send out messages and client details to their nearest manager.

Danny O'Sullivan, Director of EARS Plc said, ‘The i-LOC security management system can be installed on a standard desktop Windows compatible computer. The system manages all voice communications and text messaging between the portable radios and logs and stores all radio traffic on a central database. This makes it an ideal management tool for control and resource planning and also helps with personnel coordination.’

He added, ’the system has enhanced Cargiant’s health and safety remit, by offering all radio users the ability to send emergency alerts (including mandown and loneworker) in conjunction with the location of the radio user. The server then sends a text message to all other radios informing them of the name and location of the radio that is in the emergency mode.‘

Danny said, ’the software element of i-LOC is incredibly flexible. The system can be administered remotely by other authorised connected PCs. This helps system managers oversee the entire system from whenever they are.’

Darren Miller, Marketing Manager of Cargiant said, ’With EARS assistance, Cargiant is now able to communicate with its key staff instantly and in turn serve our customers better and faster.’

For more details about EARS Plc please visit their website http://www.ears.plc.uk or contact their sales team on 020 8964 6699.


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