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General Icom FAQ's

Can't find your answers? Click on our general section to find the answers to our most commonly asked questions.

Are you looking for the other Icom UK, the International Council of Museums?

We get quite a few phone calls and emails from those looking for the other Icom UK, the ‘UK Committee of the International Council of Museums’. If you are look...

Where can I obtain a Declaration of Conformity for an Icom product? (Description of type approval compliance and standards med thereof)

A Declaration of Conformity (DoC) states that our products meet all of the required standards of current EU directives. In the past, Icom has supplied DoC's i...

What does " 5 : 5 : 90 " Mean on a Battery Rating?

This is an industry standard that Icom uses that is called a 5, 5, 90 Duty cycle. This means that a new, fully charged battery will generally last XX hours if:<...

Why can I no longer see Icom UK postings on Facebook?

I have recently had enquiries from customers asking why they were no longer seeing our posts on Facebook. Well, over the last couple of years, Facebook has chan...

Buying Icom repair spares

If you are in the position where you need your radio fixed, there are a number of avenues that you can take. You can choose to have your radio repaired by a lo...

Where do I find the genuine Icom hologram label on my Icom radio?

A number of Icom radios are now being labelled with a hologram sticker to distinguish them as genuine Icom products. Dependant on the model, these are normally ...

EU Environmental Directive Requirements

In accordance with the following EU regulations, Icom UK Ltd are now registered and comply with the requirements of both the WEEE and Battery directives.

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How do I get to Icom UK's new address?

If you are travelling from the M2: From Junction 7 on the M2, keep in the right lane where the M2/A2 meet and head onto the A299 (Thanet Way) signposted for...

Who is my local dealer?

Icom UK Ltd has a dealer network of over 1000 dealers covering all markets nation-wide. By simply phoning 01227 741741 or emailing our sales department on

Product Discontinuation: Ni-Cd Batteries?

On the 26th September 2008, a new EU directive came into force preventing the importation of Ni-Cd and other batteries into Europe. Ni-Cd batteries will only be...

What is grounding?

Grounding is important to prevent noise from electrical interference from the vehicle and its operation. Icom mobiles can be connected directly to the vehicle b...

I have a fault with my Icom radio – what should I do?

All radio repairs are generally carried out by the service team at Icom (UK). Typical labour charges start from £39 including VAT per half hour with parts on to...

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