General Icom FAQ's
Can't find your answers? Click on our general section to find the answers to our most commonly asked questions.
When and where was ICOM established?
Icom was established in 1954 by Tokuzo Inoue. Originally the company was called "Inoue" and developed into one of the world's biggest manufacturers of two-way r...
Where are Icom radios manufactured?
Icom radios are manufactured at our two production plants in Wakayama Japan. All Icom radios are put through rigorous in-house quality tests and environmental ...
Important information when using a BNC Antenna Adapter
When using a BNC antenna adapter such as the AD-98FSC, ensure you use the correct antenna for your radio. For example, for a VHF radio, you will need to ensur...
Can I Operate a Two-Way Radio when driving?
The law is very strict about the use of portable equipment in a vehicle. The law states that you cannot use a mobile phone or device if you need to hold a devi...
Warranty and Equipment that has been subject to Over-voltage
The warranty on any equipment supplied by Icom UK Ltd does not cover over-voltage. Although the radio is often repairable the damage done by over-voltage is o...
I'm looking for Icom customer support.
If your local dealer has not been able to help you, you can contact us Monday to Friday from 8.30am – 5pm on 01227 741741. If it is out of hours, then we sugg...
Will my Icom radio be affected by the GPS rollover? (06/04/2019)
No. Any Icom product that has a built in GPS unit will not be affected by the GPS rollover.
If you have any questions regarding your Icom product and th...Are you looking for the other Icom UK, the International Council of Museums?
We get quite a few phone calls and emails from those looking for the other Icom UK, the ‘UK Committee of the International Council of Museums’. If you are look...
Where can I obtain a Declaration of Conformity for an Icom product? (Description of type approval compliance and standards med thereof)
A Declaration of Conformity (DoC) states that our products meet all of the required standards of current EU directives. In the past, Icom has supplied DoC's i...
What does " 5 : 5 : 90 " Mean on a Battery Rating?
This is an industry standard that Icom uses that is called a 5, 5, 90 Duty cycle. This means that a new, fully charged battery will generally last XX hours if: ...
Why can I no longer see Icom UK postings on Facebook?
I have recently had enquiries from customers asking why they were no longer seeing our posts on Facebook. Well, over the last couple of years, Facebook has chan...
Buying Icom repair spares
If you are in the position where you need your radio fixed, there are a number of avenues that you can take. You can choose to have your radio repaired by a lo...
Where do I find the genuine Icom hologram label on my Icom radio?
A number of Icom radios are now being labelled with a hologram sticker to distinguish them as genuine Icom products. Dependant on the model, these are normally ...
EU Environmental Directive Requirements
In accordance with the following EU regulations, Icom UK Ltd are now registered and comply with the requirements of both the WEEE and Battery directives.
...How do I get to Icom UK's new address?
If you are travelling from the M2: From Junction 7 on the M2, keep in the right lane where the M2/A2 meet and head onto the A299 (Thanet Way) signposted for...
Who is my local Icom dealer?
Icom UK Ltd has a dealer network of over 1000 dealers covering all markets nation-wide. By simply phoning 01227 741741 or emailing our sales department on
Product Discontinuation: Ni-Cd Batteries?
On the 26th September 2008, a new EU directive came into force preventing the importation of Ni-Cd and other batteries into Europe. Ni-Cd batteries will only be...
What is grounding?
Grounding is important to prevent noise from electrical interference from the vehicle and its operation. Icom mobiles can be connected directly to the vehicle b...
I have a fault with my Icom radio – what should I do?
All radio repairs are generally carried out by the service team at Icom (UK). Typical labour charges start from £45 including VAT per half hour with parts on to...